No.

Topic

CyberOffice eCommerce

Average Related Products

1

COM Object vs. Source Code

Each program contains COM objects (i.e DLL) that centralizes core functions common to all applications (e.g. email). Offer unlimited free upgrade without even touching your pages.

Many offer source codes that you cannot test without paying first. Worse, it is hard to upgrade or fix bugs in the codes. Will have to pay service fees for every request.

2

Programming Requirement

There are well-arranged, ready-to-go ASP pages to accomplish the full eCommerce tasks. Either adopt these pages as they are, or customize their appearance to fit your theme. No ASP/COM object programming is required. Simple HTML experience is more than enough.

Vendors using COM object approach often just document the methods and properties, with some over-simplified examples. You would have to build your own application from scratch. Extensive programming knowledge is required.

3

Database Support

Support high-end MS SQL, less expensive Sybase Adaptive SQL (only 1/4 cost of MS SQL), and open-source MySQL (free), in addition to all versions of MS Access. ODBC and OLE-DB compliant.

Limited to MS Access or often   require extra fees to upgrade to MS SQL Server. Few support alternative databases.

4

Payment Gateway

Have an open interface for any payment gateway. Shipped with tens of pre-built gateway integration. Your choice of the most economic/convenient one to use.

Limited range of choices, often tied to a specific gateway or even specific server to rip you off. Few have choices of your own.

5

Language Support

Universal language support, 100% customizable to your own language. Time-zone, date format and currency format adjustment. built-in Dual currency.

Most are English only, often limited to the US market. Extra cost for non-English versions.

6

Scalability & Extensibility

Proven track of records to handle 2.3 millions of products, 20,000 orders without loss of speed. Central database, Multiple vendors, franchised storefronts with own pricing. No fixed templates. Fully extensible.

Most are non-scalable. Would not work well for large number of products (say a few thousands). No migration path. Single storefront oriented. Fixed templates.

7

Data Encryption

Industrial strength Triple-DES encryption provides a robust second layer protection against hacker gaining access to your server. A must feature under a shared server environment. 

Few provide encryption protection, especially for those source code versions of eCommerce software.

8

Advanced eCommerce Functions

Coupon Discount, e-Product Sale (e.g. e-Books), Loyalty Point, Wish List, Status-variant Email Response, Accounting Software Interface (e,g. QuickBooks). Corporate Credit & Account, Full Order History Lookup, Real-time Inventory Monitoring, Member Subscription, Member Discount, Paid View.

These advanced functions are rarely covered by most out-of-box eCommerce software.

9

Backend Management

Full, encrypted backend Web-based management, with added programming interface to other applications, such as your in-house business system. Import/export facility.

Some CGI or Perl based eCommerce systems do not have proper Web-based management. Lack of interface to other systems is a common problem.

10

Customer Service

Live voice-over-ip customer support. Unlimited, prompt product support.

Fees are generally required for phone support. Slow email support response.